Level 1 - Raise a service request
Please allow up to 10 working days for resolution.
Write to us
Submit your query on the Standard Capital Markets Limited Portal
Visit our branch
Go to the nearest
Talk to us
Speak to our customer care executive.
How escalation works:
If your service request is unresolved at Level 1, you can contact the Grievance Redressal Officer. If it remains unresolved, proceed to the Principal Nodal Officer and then the RBI Ombudsman.
Level 2 & Level 3 - Grievance escalation
Level 2 - Grievance Redressal Officer
Up to 10 working daysIf unresolved at level 1, contact the officer below. It will take up to 10 working days for resolution.
Ms. Vineeta Gautam
Monday to Friday, 10:30 AM to 6:30 PM, excluding holidays.
Phone number
+91-9871652224
Email ID
cs@stancap.co.in
Level 3 - Principal Nodal Officer
Up to 10 working daysIf unresolved at level 2, contact the officer below. It will take up to 10 working days for resolution.
Ms. Anshita Sharma
Monday to Friday, 10:30 AM to 6:30 PM, excluding holidays.
Phone number
+91-9711671138
Email ID
info@stancap.co.in